Privacy Policy

Last Updated: [06-Sep-2025]

This Privacy Policy explains how SI Online Technomart Pvt. Ltd. (“Company”, “we”, “our”, “us”) collects, uses, discloses, and safeguards your information when you use our Android mobile application (“App”) and related services through the “Platform”).

By using the App, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the App.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name, email address, phone number, and postal address.
• Government-issued ID (if required for regulatory compliance such as FASTAG issuance)

b) Transaction Information

• Payment details (processed securely through third-party gateways).
• Transaction history related to bookings, fastag and bill payments.

c) Device & Usage Data

• Device type, operating system, IP address, and app usage statistics.
• Log data such as login time, session duration, and error reports.

d) Location Data

• If you permit, we may collect location information for certain services (e.g.,FASTag issuance)

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and improve our services.
• Process transactions and deliver confirmations.
• Verify your identity and prevent fraud.
• Send service-related updates and important notices.
• Comply with legal and regulatory requirements.

3. Sharing of Information

We may share your information with:

• Service Providers & Partners: such as NPCI, Fastag Aggregators, Payment Gateways, Travel & Tourism Partners., ETC.
• Regulatory Authorities: when required under applicable law.
• Internal Group Companies: within SI Online Technomart Pvt. Ltd. for service enhancement.
• We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Data Security

• We implement industry-standard security measures (encryption, firewalls, secure servers) to protect your data.
• However, no electronic transmission over the Internet can be guaranteed 100% secure. You use the App at your own risk.

5. Data Retention

• We retain personal information only as long as necessary for providing services, fulfilling legal obligations, or resolving disputes.
• After retention periods, data is securely deleted or anonymized.

6. Your Rights

You have the right to:

• Access and review the information we hold about you.
• Request correction of inaccurate or incomplete information.
• Opt out of promotional communications at any time.

7. Third-Party Links & Services

• Our App may contain links to third-party websites/services.
• We are not responsible for their privacy practices. Please review their policies before using their services.

8. Children’s Privacy

• Our App is not intended for children under 13 years of age.
• We do not knowingly collect personal data from children. If found, such data will be deleted immediately.

9. Changes to This Privacy Policy

• We may update this Privacy Policy periodically.
• Updates will be posted within the App or on our websites. Continued use of the App after changes indicates acceptance.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

SI Online Technomart Pvt. Ltd.
Website: www.sionline.in | www.sionline.co.in
Email: [[email protected]]
Phone: [+91 8821822500]
Address: Ratlam, Madhya Pradesh, India